HeliServices.NZ and COVID-19

HeliServices.NZ strives to ensure safety is our top priority which includes our commitment to health and well being of our customers, passengers, contractors and employee's.

We are guided by the Ministry of Health and overseeing Authorities and wish to ensure we are providing the best and safest experience for our Employee's, customers, passengers, contractors and Government agencies we work with from time to time.


  • HeliServices.NZ staff are fully informed as changes happen with Covid-19 protocols and procedures through government (including Ministry of Health) guidelines
  • Hand sanitiser is made available at every HeliServices.NZ office and hangar/s
  • NZ have a written policy regarding regular wiping down of high use areas including front of office areas where the majority of customers check in

HeliServices.NZ is COVID Clean Approved 

The COVID Clean Approved logo represents that a Qualmark awarded operator has declared they are implementing health and hygiene measures to help protect against COVID-19, in accordance with government guidelines.

The COVID Clean Approved certification is formally recognised by the World Travel & Tourism Council and provides assurance that regulatory requirements, best practice and common global safety standards are being met by operators. Travellers will have the ability to see a list of COVID Clean Approved operators via newzealand.com.

It is compulsory for Qualmark members to become COVID Clean Approved certified. To achieve this certification, members must show that they have a robust understanding of the COVID-19 environment and how this relates to their staff practice, cleaning procedures and business operations. If members are required to address certain areas before certification can be issued, there is an opportunity to retake the assessment once these processes have been implemented.

For further information or guidance please contact our base locations for the latest information;

  • Franz Josef – Alpine Adventure Centre, 29 Main Road, Franz Josef, FREEPHONE 0800 800 793 or +64 3 752 0793, Email foxfranz@heliservices.nz
  • Fox Glacier – Fox Guides Building, 44 Main Road, Fox Glacier, Phone +64 3 751 0866, Email fox@heliservices.nz
  • Haast – Haast HeliServices building, 5 Marks Road, Haast, Phone +64 3 7500 111, Email haast@heliservices.nz
Covid 19 logo
Covid Clean logo